Terms & Conditions
 


This website is entirely owned by Cellcopedia Sdn. Bhd. (“Company”). The Company exclusively manages and operates all operations and services offered on this website. Additionally, all content hosted on this website is the proprietary material of the Company.

Users accessing and utilizing this website are required to acknowledge and accept all the terms and conditions outlined herein. By using this website, you acknowledge that you have read, comprehended, and agreed to abide by these terms and conditions. If you do not consent to adhere to these terms and conditions, please refrain from using the site or downloading any materials from it.
 
The Internet user is prohibited from copying, distributing, publishing, or commercially exploiting the content of this website or using it for purposes not expressly specified herein. This website should only be utilized for lawful purposes and in a manner that does not infringe upon the rights of others or hinder the use of the website by third parties. Such constraints or hindrances encompass unlawful conduct, harassment causing distress or inconvenience, transmission of offensive or defamatory content, racially or ethnically objectionable material, or disruption of normal dialogue flow within the website. 
 
Disclaimer
The information and materials available on or accessed through this website are intended solely for informational and educational purposes. The Company, along with its affiliates, employees, moderators, medical practitioners, and representatives, does not explicitly or implicitly warrant or represent the accuracy, currency, or completeness of any information contained or referenced on this site. The Company assumes no liability for errors or omissions in the content of this site, and your use of this website is entirely at your own risk.
 
The Internet user is prohibited from copying, distributing, publishing, or commercially exploiting the content of this website for purposes other than those specified herein. This website should be used solely for lawful purposes and in a manner that does not infringe upon the rights of third parties or impede their use of this website. Activities to be avoided include unlawful behavior, harassment causing distress or inconvenience, transmission of offensive or defamatory content, racially or ethnically objectionable material, or disruption of normal dialogue flow within this website.
 
References to specific treatments, products, or services within this website should not be regarded as a recommendation or endorsement by the Company, its affiliates, employees, moderators, medical practitioners, or representatives. The information provided is not intended as medical advice, nor should it be used for diagnosis or treatment purposes. Should you believe you have a health concern, it’s advisable to consult a medical professional. The Company will not be liable, irrespective of the nature of the action, for any performance failure, system or server issues, errors, interruptions, security breaches, viruses, delays, transmission errors, or unavailability related to accessing this website and/or using the online services, even if the Company or its affiliates, employees, moderators, medical practitioners, or representatives were informed of such possibilities.
 
Should any section of this website offer participation in or access to a forum, it’s important to note that any communications posted in the forum reflect the viewpoints of the individuals who posted them and do not represent the views of the Company, its affiliates, employees, moderators, medical practitioners, or representatives. The Company, its affiliates, employees, moderators, medical practitioners, or representatives do not assume any responsibility or liability for content posted on the forum by any users, and no individual is permitted to use the forum for posting, uploading, or transmitting information or images that are defamatory, invade privacy, or are otherwise unlawful. The Company retains the right to monitor any information transmitted or received through any forum. At its sole discretion and without prior notice, the Company may review, remove, or block any materials posted or take legal action against wrongdoers.
 
Links
This website might include link(s) directing to third-party sites. However, excluding any link to the website of Cellcopedia Sdn. Bhd. or its referenced parts, the Company holds no responsibility for the content on those sites, as they are managed by third parties unrelated to the Company. These link(s) are provided solely for user convenience and do not explicitly or implicitly signify any endorsement, authorization, or sponsorship by the Company regarding those site(s) or the products and services offered therein. Utilizing the content on third-party sites is at the user’s own risk. It is the user’s responsibility to employ protective measures against viruses or other potentially harmful elements.
 
Modification
The Company retains the right, without prior notice, to modify the format and content of the website. This includes the right to terminate, modify, suspend, or discontinue any aspect of the website, including the availability of specific features, at any time. Additionally, the Company may impose restrictions on particular features or services or limit access to parts or the entirety of the site without notice or liability. The Company may suspend the operation of this website for support or maintenance purposes, content updates, or for any other reasons it deems necessary. 

  1. Introduction:
    • These Service Terms and Conditions govern the provision of medical services (“Services”) by [Partnering Third-Party Medical Centre(s)] (“Medical Centre”) through our e-commerce platform (“Platform”). By accessing or using our Platform to schedule or receive medical services from the Medical Centre, you agree to abide by these terms and conditions.

 

  1. Service Provision:
    • The Medical Centre is an independent entity providing medical services through our Platform. While we facilitate the scheduling and payment processes, the actual provision of medical services is the sole responsibility of the Medical Centre.
    • The Medical Centre will provide Services in accordance with applicable medical standards and regulations, utilizing qualified healthcare professionals and appropriate equipment.

 

  1. Scope of Services:
    • The specific medical services offered by the Medical Centre, including consultations, examinations, treatments, and procedures, will be clearly described on our Platform.
    • The availability of Services may vary depending on the Medical Centre’s schedule, staffing, and resources.
  1. Client Responsibilities:
    • Clients are responsible for providing accurate and complete medical history information, disclosing any pre-existing conditions, allergies, or medications, and following any instructions provided by the Medical Centre.
    • Clients should arrive on time for scheduled appointments and cooperate with medical staff during consultations, examinations, or treatments.
  1. Medical Advice and Treatment:
    • The Medical Centre will provide medical advice, diagnoses, and treatment recommendations based on the information provided by the client and the results of medical assessments.
    • Clients understand that medical advice and treatment plans may vary depending on individual circumstances and medical judgment.
  1. Fees and Payments:
    • Clients are responsible for paying all the additional fees associated with the Services provided by the Medical Centre, including consultation fees, procedure costs, and any additional charges.
    • Payment terms, including accepted payment methods and refund policies, will be specified on our Platform and may vary depending on the Services requested.
  1. Confidentiality:
    • The Medical Centre will maintain the confidentiality of client information in accordance with applicable privacy laws and medical ethics.
    • Clients’ medical records and personal data will be handled securely and only disclosed to authorized individuals or entities as required by law or with the client’s consent.
  1. Liability and Disclaimers:
    • While the Medical Centre will exercise reasonable care and skill in providing medical services, clients acknowledge that medical procedures carry inherent risks and uncertainties.
    • Neither the Medical Centre nor our Platform shall be liable for any direct, indirect, incidental, special, or consequential damages arising from the provision of Services, except to the extent prohibited by law.
  1. Termination of Services:
    • Either party may terminate the provision of Services upon written notice to the other party, subject to any contractual obligations or legal requirements.
  1. Governing Law and Jurisdiction:
    • These Service Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.
  1. Changes to Terms and Conditions:
    • We reserve the right to modify or update these Service Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our Platform.


Contact Information:

    • If you have any questions or concerns about these Service Terms and Conditions, please contact us at care@celln.co.

Enquiries
If you have any inquiries about this website, please reach out to care@celln.co
 
Last Updated: 29 January 2024